Privacy Policy | Tender Response Pty Ltd

Last updated: 8 September 2026

TENDER RESPONSE PTY LTD (ABN 42 637 472 854), based in Queensland, Australia, respects your privacy. This policy explains how we handle personal information collected through our website forms.

Information we collect

We collect the information you choose to provide through our website forms. This may include your name, email address, telephone number, business details and the contents of your message, depending on the fields you complete.

Please do not include sensitive personal information or personal information about other people unless it is necessary for your enquiry and you are authorised to provide it.

How we use your information

We use information submitted through our forms to:

Respond to your enquiries and requests.
Contact you about the services you have asked about.
Maintain records of our communications.
Manage our business and meet applicable legal obligations.

Sharing your information

We may share your information with service providers that help us operate our website, deliver form submissions and manage email communications, where necessary for those purposes.

We may also disclose information with your permission or where required or authorised by law.

Keeping your information secure

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

We keep personal information only for as long as reasonably necessary to respond to your enquiry, maintain relevant business records and meet legal obligations. When it is no longer needed, we take reasonable steps to securely delete or de-identify it.

Your choices

You can choose not to provide personal information. However, we may be unable to respond to your enquiry if you do not provide sufficient contact details.

Where practical, you may contact us anonymously or using a pseudonym.

Access and correction

You can ask to access the personal information we hold about you or request a correction by emailing us.

We may need to verify your identity before responding. We will respond within a reasonable period and explain any lawful reason we cannot fulfil your request.

Privacy complaints

If you have a concern about how we handle your information, please email us with details of your concern.

We will investigate and aim to respond within 30 days. If we need more time, we will let you know.

If your concern remains unresolved, you may contact the Office of the Australian Information Commissioner at oaic.gov.au. Its ability to investigate depends on whether the relevant privacy laws apply to our business and your complaint.

Updates

We may update this policy when our practices change. The latest version will be published on this page with an updated date.

TENDER RESPONSE PTY LTD
ABN: 42 637 472 854
Location: Queensland, Australia
Email: admin@tenderresponse.com.au